Earlier this year, Aubergine Solutions won the best product award for its UX design services delivered for ASENT – Adaptive Scheduling for Patient Transport in the US.
This week, UX design awards organised a virtual event where Bhakti Dudhara, Co-Founder and Chief Design Officer at Aubergine Solutions, led the session, sharing stories and processes that went behind making ASENT a project that won the UX Design Award for product design, and Red Dot Award for design innovation.
Patients with special needs seek assistance when they need to travel for their essential medical appointments. NEMT (Non-Emergency Medical Transport) is a healthcare service provided by the Government or Private Agencies across the world. ASENT (Adaptive Scheduling for Efficient Non-emergency Transport) helps with the centralized scheduling of vehicles with special equipment such as wheelchairs, stretchers, walkers and more, resulting in efficiency, cost savings and compliance.
“Adaptive scheduling is a fairly complex system, and it involves an in-depth understanding of the back-end architecture in order to surface the necessary pieces to the end user. Designing the scheduling experience involved thinking through the system architecture, prototyping, and validating multiple solutions. I am extremely satisfied with the solution given the degree of impact this product is creating and the level of innovation we came up with.”
UXDA Jury member Anja Kaiser
Watch the full recording of the session here: Deep Dive: Award Winners | Deccan International & Aubergine Solutions
With over 9 years of experience in delivering exceptional UX services, Aubergine Solutions helps founders begin, refine or upscale their digital products. It comes with cross-industry expertise and a team of UX designers and software developers that work with clients just like an extension of their team.
“We’re a passionate bunch of thinkers, coders & designers, and together we run Aubergine – a global UX design and development company that helps product owners begin, refine or upscale their digital products. I was personally involved in this project, and this award speaks for the phenomenal heights people reach (both users, & companies involved) when great solutions meet impeccable design.”
Bhakti Dudhara, co-founder, Aubergine Solutions
